Customer care assistant (part-time)

Start your career at ALD Automotive – a global leader in the financing and management of vehicle fleets! We are looking for a Customer Care Assistant with a possibility to become a Customer Account Manager. 

We offer

• part-time job (approximately 80/84 hours a month, 2 to 3 days a week);
• possibility to grow on a personal and professional level;
• friendly and multicultural working environment;
• team building events.

What we expect

• customer-focused mindset;
• excellent communication and organization skills;
• written and verbal fluency in English;
• MS Office skills;
• previous experience, especially in particular industry (preferred);
• Russian language skills (preferred);
• CRM skills (preferred).

Main responsibilities

• prepare parking systems and insurance monthly reconciliations;
• manage speeding tickets and fines received from police and other state institutions;
• deliver all documents to safe, organize them and maintain order in archives;
• order stationary and office supplies;
• handle incoming and outgoing mail;
• follow-up insurance policy expiration dates, send extended policies to customers;
• manage fuel card stock and extended cards, order stock cards;
• issue customer cards.