Customer care assistant (part-time)
Start your career at ALD Automotive – a global leader in the financing and management of vehicle fleets! We are looking for a Customer Care Assistant with a possibility to become a Customer Account Manager.
- part-time job (approximately 80/84 hours a month, 2 to 3 days a week);
- possibility to grow on a personal and professional level;
- friendly and multicultural working environment;
- team building events.
Iš tavęs tikimės
What we expect
- customer-focused mindset;
- excellent communication and organization skills;
- written and verbal fluency in English;
- MS Office skills;
- previous experience, especially in particular industry (preferred);
- Russian language skills (preferred);
- CRM skills (preferred).
- prepare parking systems and insurance monthly reconciliations;
- manage speeding tickets and fines received from police and other state institutions;
- deliver all documents to safe, organize them and maintain order in archives;
- order stationary and office supplies;
- handle incoming and outgoing mail;
- follow-up insurance policy expiration dates, send extended policies to customers;
- manage fuel card stock and extended cards, order stock cards;
- issue customer cards.