Customer account manager
Mes siūlome
Start your career at ALD Automotive – a global leader in the financing and management of vehicle fleets! We are looking for a Customer account manager and we offer:
- full-time job;
- hybrid job model – possibility to work some days from home;
- possibility to grow on a personal and professional level;
- friendly and multicultural working environment;
- team events with colleagues from different countries;
- various trainings for your development;
- free snacks, coffee, tea at the office;
- office in Eitminų street (free parking spot included!)
Schedule: I-V, 08.30-17.00 h.
Iš tavęs tikimės
- at least 3 years of experience in similar (customer service related) position;
- efficient user experience with MS Office, especially – MS Excel;
- written and verbal fluency in English;
- written and verbal fluency in Lithuanian;
- customer-focused mindset;
- excellent communication, problem solving and time management skills.
Background from financial sector, insurance or automotive industries would be considered an advantage!
Tavęs laukia
- provide excellent daily customer service – usually by email or phone;
- support internal key stakeholders such as Sales, Technical and Accounting team;
- handle general customer requests administration, prepare related documentation;
- ensure timely and accurate data base updates;
- handle critical issues and report such further to respective experts;
- prepare regular and ad hoc reports and offers;
- manage and follow up customer contracts and orders.