Customer care assistant (part-time)

Start your career at ALD Automotive – a global leader in the financing and management of vehicle fleets! We are looking for a Customer Care Assistant for a part – time job. 

We offer

• part-time job (approximately 80/84 hours a month, 2 to 3 days a week);
• possibility to grow on a personal and professional level;
• friendly and multicultural working environment;
• team building events.

What we expect

• written and verbal fluency in English;
• customer-focused mindset;
• excellent communication and organization skills;
• computer literacy. 

We would consider as an advantage if you have: 

• previous experience, especially in particular industry;
• Russian language knowledge;
• CRM skills. 

Main responsibilities

• prepare parking systems and insurance monthly reconciliations;
• manage speeding tickets and fines received from police and other state institutions;
• deliver all documents to safe, organize them and maintain order in archives;
• order stationary and office supplies;
• handle incoming and outgoing mail;
• follow-up insurance policy expiration dates, send extended policies to customers;
• manage fuel card stock and extended cards, order stock cards;
• issue customer cards.