Customer care assistant
Start your career at ALD Automotive – a global leader in the financing and management of vehicle fleets! We are looking for a Customer Care Assistant with a possibility to become a Customer Account Manager.
- full-time job;
- flexibility and hybrid job model;
- possibility to grow on a personal and professional level;
- friendly and multicultural working environment;
- team events with colleagues from different countries;
- various trainings for your development;
- free snacks, coffee, tea at the office;
- office in Ukmergės street (free parking spot included!)
Schedule: I-V, 8.30-17.00 h.
Iš tavęs tikimės
What we expect
- written and verbal fluency in English;
- written and verbal fluency in Lithuanian;
- customer-focused mindset;
- excellent communication and organization skills;
- previous experience, especially in particular industry (preferred);
- Russian language skills (preferred);
- CRM skills (preferred).
- prepare parking systems and insurance monthly reconciliations;
- manage speeding tickets and fines received from police and other state institutions;
- deliver all documents to safe, organize them and maintain order in archives;
- order stationary and office supplies;
- handle incoming and outgoing mail;
- follow-up insurance policy expiration dates, send extended policies to customers;
- manage fuel card stock and extended cards, order stock cards;
- issue customer cards.