Customer care assistant

Start your career at ALD Automotive – a global leader in the financing and management of vehicle fleets! We are looking for a Customer Care Assistant with a possibility to become a Customer Account Manager. 

We offer

• full-time job;
• flexibility and hybrid job model; 
• possibility to grow on a personal and professional level;
• friendly and multicultural working environment;
• team events with colleagues from different countries; 
• various trainings for your development; 
• free snacks, coffee, tea at the office; 
• office in Ukmergės street (free parking spot included!)

Schedule: I-V, 8.30-17.00 h.

What we expect

• written and verbal fluency in English;
• written and verbal fluency in Lithuanian; 
• customer-focused mindset;
• excellent communication and organization skills;
• previous experience, especially in particular industry (preferred);
• Russian language skills (preferred);
• CRM skills (preferred).

Main responsibilities

• prepare parking systems and insurance monthly reconciliations;
• manage speeding tickets and fines received from police and other state institutions;
• deliver all documents to safe, organize them and maintain order in archives;
• order stationary and office supplies;
• handle incoming and outgoing mail;
• follow-up insurance policy expiration dates, send extended policies to customers;
• manage fuel card stock and extended cards, order stock cards;
• issue customer cards.